Law for Life in the UK has produced a guide to its PLE principles.
- The Neilsen/Norman Group is an excellent resource for making resources user-centred. Although it is focused on developing electronic resources, the principles and practices it promotes are readily transferable to developing other types of resources. They have a number of reports which focus on particular users or practices that they charge for. However, a great deal of information is available for free. They maintain a newsletter that will keep you current on their latest research and learning opportunities.